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At Gas South, we take great pride in the excellent level of customer care we’re able to provide each day, and so we’re thrilled this week to have been able to spotlight a few of our hardworking Customer Care representatives on social media. If you missed any of the posts this week, scroll down and check out our recap below.
Brittany Cox
Customer Care Representative
Hometown:
Douglasville, GA
How long have you been with Gas South?
I just celebrated my one-year anniversary on November 15.
Favorite part about working on the Customer Care Team?
I love working with the amazing team we have and being able to make a difference in the customers’ lives and provide the best customer service possible.
Fun fact about yourself?
Christmas is my favorite holiday so much that I keep my tree up year-round and change out the decorations depending on what holiday it is!
Keithia Magby
Customer Care Representative
Hometown:
College Park, GA
How long have you been with Gas South?
I’ve been here a little over a year.
Favorite part about working on the Customer Care Team?
My teammates and coach are the absolute best things about working on the Customer Care Team. It makes my day when we all get together to work in-office and do fun, engagement activities together!
Fun fact about yourself?
One of my favorite hobbies is to explore and find new places to eat. I love trying new food items as much as possible and becoming a master at ordering 'off menu.'
Rebecca Hernandez
Customer Care Support Specialist
Hometown:
Brockton, MA
How long have you been with Gas South?
I have been with Gas South for four years.
Favorite part about working on the Customer Care Team?
My favorite part about working on the customer care team is being able to help someone with a problem they're having. We never know what people are going through, and working in Customer care gives us the opportunity to connect with our customers, learn about their lives and take at least one thing off their plates.
Fun fact about yourself?
When I was 20 years old, I quit my job and explored my mother's country for four months and ended up falling in love with my Uber driver. Three years later, I married him.
Luis Rodriguez
Customer Care Representative
Hometown:
New Orleans
How long have you been with Gas South?
I've been with Gas South since September of 2021.
Favorite part about working on the Customer Care Team?
I enjoy the close-knit relationship the team has.
Fun fact about yourself?
I'm currently working on designing album covers for Folk City, the legendary New York City night club.
Kay Beaton
Customer Care Quality Assurance Specialist
Hometown:
Kailua, HI
How long have you been with Gas South?
Five years
Favorite part about working on the Customer Care Team?
Working in the QA department of customer care, I love being able to help guide customer service agents in better ways to assist our customers and commend them on a job well done! I love identifying processes and procedures and finding ways to improve the experience for agents as well as our customers.
