The Southeast’s Largest Natural Gas Provider

We look forward to serving you through our acquisition of Infinite Energy! 

While there’s nothing you need to do immediately, there are a few things we want to make you aware of to ensure a smooth transition of your natural gas service to Gas South. We’ve also provided some additional Frequently Asked Questions below for your convenience.  

  • You’ll receive your first bill from Gas South in May 2021. Once we confirm you have switched to Gas South, you'll get a communication that includes your new new account number. At that time, you’ll be able to set up your online account and select your payment preference. In the meantime, you can easily access and download our W-9 form so Gas South can be added as a vendor in your systems.  
     
  • There’s a chance you’ll receive your final Infinite Energy Bill and your first Gas South bill less than a month apart. Please make sure to remit your final Infinite Energy bill payment to Infinite Energy. Gas South will pick up billing right where Infinite Energy stops. Rest assured, you won’t be double-billed for usage.  

Frequently Asked Questions

Who is Gas South? 

Gas South is a leading provider of natural gas in competitive markets throughout the southeastern U.S. We currently serve more than 300,000 residential, business, and governmental customers in Georgia, Florida, North Carolina, and South Carolina. Gas South offers simple and competitive rate plans, outstanding customer service, and a promise to give back 5% of profits to support children in need. 

Can you provide more detail about the transition? 

On December 18, 2020, Gas South announced the closing of its acquisition of Infinite Energy. Gas South expects the acquisition to more than double its annual revenue to nearly $1 billion and to expand its customer base to over 425,000 residential, commercial, industrial, and wholesale customers throughout the southeastern U.S. Under the terms of the acquisition, Gas South acquired Infinite Energy’s wholesale and retail natural gas business and customer list, located primarily in Georgia and Florida. Gas South’s headquarters will remain in Atlanta, but the company expects to retain a presence in Gainesville, Fla., where Infinite was founded in 1994.  

Will I automatically become a Gas South customer? 

Yes. All Infinite Energy customers will automatically have their natural gas service transferred to Gas South on June 1, 2021. You won’t experience an interruption in your natural gas service. 

What will transfer from my Infinite Energy account? 

Your rate plan (if you're currently on a contracted rate), customer service fee, delivery charges, and any contact information you have on file will automatically transfer to Gas South.

Where should I pay my bill during the transition?

After your account transitions to Gas South, you'll receive a final bill from Infinite Energy. Please pay this bill directly to them using your existing payment preference. In the upcoming weeks, you'll receive communication from Gas South regarding your first bill and tools to help you manage your account.

Still have questions?

Reach out to us at BizRelations@GasSouth.com.