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How to Read Your Natural Gas Meter
We frequently get asked questions about how to read gas meters here at Gas South, so we’ve broken it down into basic steps to help you make sense of it all.
There are two types of meters—a rolling digital meter and a dial meter.
Reading a rolling digital meter is relatively easy. You simply read the digital display on your meter from left to right, just like you’d read the odometer in a typical car.
Dial meters, on the other hand, can be a bit more challenging, as there are typically several dials running both clockwise and counterclockwise.
Reading a Gas Meter With Dials
- Read only the dials with numbers. Each dial will represent a digit in the reading. Start with the dial on the left and then move to the right.
- Record each number on a piece of paper—regardless of which direction the dial is turning. Should a dial point between numbers, always go with the smaller number.
- Make a note of the total, then compare it to the reading you get from your meter 30 days later. The difference between the two totals is the amount of energy you used during that month.
How to Tell if Your Gas Meter is Accurate
If, over time, you notice a big discrepancy between the numbers you’ve recorded from your meter and the reading on your Gas South bill—located under “How We Calculated Your Bill: Ending Read,” be sure to contact us at 877-472-4932. keep in mind that your usage reading could differ slightly from what’s on your bill, unless you happen to take your readings the same day as your utility company’s meter reader.
Additionally, as a Gas South customer, Atlanta Gas Light is responsible for reading your meter each month. They own and maintain the gas pipelines and meters in our service areas. If there’s an issue with your meter or how it’s being read, they’ll fix it on their end, but it’s always good to call us first. Typically, the reading on your meter should be equal to or higher than the one listed on your bill.
